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What Our Clients Say

Client Testimonials

Neinstein and Associates’ mission is to be the best Personal Injury Law Firm; to provide the highest level of service ensuring our clients’ experience with our firm and the lawyers is positive. We are very proud of the quality of service afforded to our clients and this page allows them to post their experiences with our firm.


 ”Hi Greg, I just wanted to take a minute to commend you and your staff and to let you know that I feel very privilidged to work with your law firm and to know that all of my clients whom you serve can be rest assured that their every need will be addressed with the utmost of competence, dedication, and compassion! As their social worker, this gives me great peace of mind.  It’s becoming increasingly more apparent to me that your law firm is distinctive from all the others in one very simple way – your service is very personalized and your staff seem to care about each and every client as if they are part of your wider “family.” You truly seem to have that caring and humanistic approach that is often lacking in our busy and impersonal world!  

I just thought you should know how wonderful you all are and how fortunate your clients are to have the best hearts and minds on their side!

Keep up the great work, and stay humble!  

 Sincerely,

Noha George, MSW,Reg.OASWSSW
The Social Work Consulting Group


“A few years ago, my brother fell down when he tried to step down a platform coming out of a food store.  My brother tore his tendons and suffered permanent damage to his knee cap.  After spending two months in the hospital and recuperating at home (for a year), we decided to take legal action.  We contacted one lawyer, he said it wasn’t worth pursuing and discouraged us from taking any legal action. 

We then spoke to another lawyer to obtain a second opinion.  Again, we received a negative view and were discouraged from pursuing any legal action.  As a result, we decided to leave it alone and continue our lives.  Approximately 4 – 5 months later, a close cousin, insisted we talk to a lawyer by the name of Fabio Longo for a third opinion.  Our cousin knew his reputation and informed us that the Mr. Longo thought my brother was entitled to compensation.  A meeting was arranged with Mr. Longo.  My brother was still recuperating and unable to walk.  Mr. Longo was nice enough to come to our home.  After our session, he agreed to take on my brother’s case and was determined to obtain my brother compensation for his suffering and pain.  He told my brother ‘let me go to bat for you, and I will do my best’.  The legal process took about 16 months.  Mr. Longo was confident and positive during the entire ordeal.  In conclusion, my brother was compensated for his injuries and received a substantial amount.  It was a surprising result, especially considering the professional opinions we got from the two previous lawyers.  Mr. Longo and his team made the outcome possible.  There are no words to express our sincere gratitude to Mr. Longo and all the staff at Neinstein and Associates.  Our entire family thanks you so much.”

BR


“My family and I are grateful for everything you (Jeffrey Neinstein) did to help my grandmother and we thank you from the heart! If there is any way to recommend you to other people, please let me know and I will not hesitate. It is great to have met somebody with your professionalism, perseverance and most of all trustworthiness. I wish you all the best in your career and life!”

Andra G.

Ottawa, ON


“You (Jeffrey Neinstein) are truly a credit to your clients, seeing issues to a conclusion. I’m privileged to tell people about this office, and the people in it. If you ever need legal advice or a lawyer, this is the place to contact or go to.”

Marvin W.


“Greg, thanks again for everything. You don’t know how comfortable I feel now, knowing that my daughter will be secured in her future because of all your help. I know it would not have happened without you. Thanks from my heart.”

Shazma


“Wow, finally after 7 years this will be over.  I don’t know how to say thank you.  God bless you and your family Jeff (Neinstein).  I will pray for you for the rest of my life.  May God fill your life with unlimited joy and happiness as you cheered me up today.”Bita 

 

 


“I have always loved the challenge of competition. I was born with the desire to achieve and the belief that there was nothing I couldn’t do. Sports were a natural fit.
In high school, I was captain of the rugby, basketball, and volleyball teams, and competed on the swim and cross country teams. I enjoyed them all, but my favourite was rugby. For me, there was nothing better than running down the field and dodging tackles while covered in mud. I was sure this was the sport I was going to make my mark in. But August of 2000 marked the beginning of a very different path for me.
At 16, I became a below knee amputee. While tubing at a friend’s cottage, I lost my foot in a boating accident to engine propellers. It was one of the most shocking and devastating things that have happened to me. It was hard to imagine what life would be like without sports.

I spent the next few months healing, getting fitted with an artificial leg, and learning how to use it. I was even able to start playing volleyball again just 5 months later. But I still missed competing and training terribly, and began pouring my energy into my schoolwork. I graduated high school at the top of my class as valedictorian, and went on to attend Queen’s University on full academic scholarship.
While at Queen’s, I was introduced to track and field. After catching a glimpse of one of the varsity team’s early season practices, my desire to train and compete resurfaced and I decided that I wanted to be a sprinter. Showing up for those initial practices was one of the hardest things I have ever done. I was out of shape, I was training with athletes who had been doing track since grade school, and to top it all off, I was learning everything from scratch while learning how to use my new running prosthesis. But despite my initial frustration, I was determined to get better. By my fourth year at Queen’s, I was traveling regularly to competitions with the varsity team, and was even nominated for a major national CIS sports award. I have since graduated from Queen’s with a BScH in Biochemistry/Life Sciences, and have completed a graduate diploma in theology from Regent College.

After 4 years of training, I am now run and long jump professionally. I have put my dreams of medical school on hold because I wake up every morning wanting nothing more than to be flying around a track. My goal is to be a multiple medalist in Beijing.  

I love what I am doing right now. But it would be almost impossible without the work of Neinstein and Associates.  All I had to do was focus on getting back to my life and picking up with my goals where I left off. They took care of the rest, and ensured that my athletic goals would never be limited by the cost of prosthetics. I will always be able to run, and I will always believe there is nothing I can’t do.”

- SR


“Mr. Neinstein’s intelligence, honesty, sensibility and support helped me handle my loss with courage. Despite my limitations and fear for the future, he helped me to find hope and realize my full potential for happiness. Not only did he handle my case with professionalism and determination, but more importantly he assisted me in getting the medical attention I required. His compassion made me feel like a person and not a case. When your future depended on a lawyer, I was fortunate to find Neinstein & Associates!”

- MS


“When I woke up in Sunnybrook hospital 8 years ago, I could not understand why there was this big cast covering my entire leg, and I had no idea that I had survived a serious accident about five days ago. Yet I already had a team of lawyers working on building up my case against the driver who hit me and the insurance company.
In those days, I had nothing to worry about except my own physical recovery. All my legal and financial issues were taken care of by my lawyers. I enjoyed a peaceful recovery time thanks to the hard work of my lawyers. It’s because of them, I was able to live in peace for as long as it could which provided me with the crucial opportunity to recover as best as I could. For a person who surfers serious brain injury due to the accident, this means a world of difference. Without it, I’m sure I would have been as good as dead.
About three years after my accident, my peaceful recovery life was turned upside down. First, [the insurance company] cut off my accident benefit to threaten me financially, and then they sent me to countless of their experts to be tested again and again.

As the result, I was forced into a serious depression. At one time, I even wished I had not survived the accident.  I hate myself for falling victim of the insurance company’s bullying tactics. And I could not thank (my lawyer) enough for saving my case.
I always thought that I was alone fighting an impossible battle against the insurance company. I never imagined I had so many help from so many people. While listening in the court room, I felt a heavy load being lifted up from me. Just by having this trial and hearing doctors,  police officers and witnesses support me, healed me internally and literally. It’s not something that money can buy, and I only have my lawyer Harv Lewin to thank!
I want to share my story because I want you to know that in these days how important it is to have a lawyer by your side in dealing with the insurance company and I’m one of the lucky ones to have the best lawyers in town.”

- RL


“From the moment Neinstein and Associates took my case, they have guided my family through the mazes and hoops the insurance industry has created. Their personal attention and professional attitude has helped us recover through this difficult time. I recommend Neinstein and Associates without hesitation.”

- SD


Greg Neinstein, we would like to tell you what a wonderful lawyer you are. You have been resourceful, understanding, helpful, straightforward and most importantly honest. We can not begin to tell you how you have made these four and a half unbearable years bearable. We thank you so much for everything you did for us; whether it was calling when you said you would call or getting our mom the resources that she needed to be able to go to doctors and specialists. There are no words that will express our gratitude to you. We are grateful for everything you have done for this family.

Thank you so much!

From our Family GT, ART, AT, ZT and ATT


Harv Lewin helped me get compensation for my injury.
Being my first time using a lawyer, I did not know what to expect. They made me feel quite at ease and important. They were very understanding and compassionate, were full of support, and understood what I was going through. Neinstein & Associates know all the right people to help me recover both physically and financially, so all I had to do was concentrate on healing and getting my life back to normal again.
Neinstein & Associates went over and above the call of duty so I could receive all the benefits I possibly could. They are very thorough and gave lots of good advice, as I never left with any unanswered questions. They were very sympathetic to my needs and it was obvious they truly want to make your life and situation better.

Choosing Neinstein & Associates was the right choice for me. Not only did they look out for me, they looked after me. I could not have done it without you.
Thank you,”

- JJ


” Dear Fabio Longo:

I would like to thank you most profoundly for being my “champion” and for sitting there with me very serene, serious and dignified. There is no doubt in my mind that had it not been for your very presence, I would more than likely have been decimated to pieces by the lawyer sitting directly to our left.

The fact that I left totally at peace is thanks to your brilliance in handling the whole morning appointment  and the fact that I did not have any horror dreams that night following the hearing is another success that I credit to your handling of my case .
Not always is one fortunate enough  to  have  a lawyer wrap up a case for a client with your dignity and aplomb. Important to me is also the fact that I always see a big heart in you, along with a truly sharp mind.
I am glad and proud of knowing you. Thank you again, sir.

Sincerely

KRISTINA W.”


Rose Leto is an exemplary lawyer who is compassionate, caring and professional. She helped me through a very difficult and stressful time in my life. Rose was sensitive to the difficulties that I suffered as a result of my car accident and ensured that I received the very best medical treatments. She was assertive during a time where I was not able to be and she diligently ensured that every detail was taken care of. Rose listened and was responsive not only to my needs but, also to my family’s needs. Having such an excellent representative allowed me to cope and focus on my rehabilitation while the rest was looked after.”

- KV


“My two greatest joys were my family and my profession. I was one of the lucky ones who loved going to work each day and got to travel worldwide meeting people from the everyday man to those who were experts in their fields. A previous accident and two major operations hadn’t stopped me in the past, but an absent-minded driver tipped the balance and I found myself unable to work.

Gary Neinstein was recommended to me by my surgeon who recognized the severity and long-term impact of the accident. Mr. Neinstein was polite and professional in assessing the validity of my case. When he agreed to take it on, both he and Rose Leto and their staff were knowledgeable, helpful and supportive throughout. It concerned me that so much money was being spent by the insurance company to try and disprove the case rather than helping me get back on my feet. However, both Gary and Rose were available for consultation and were helpful in providing advice and moral support.

I would not hesitate to recommend Neinstein and Associates, and from my own experience, Gary Neinstein and Rose Leto – not only for their superb legal expertise, but also for their courtesy and caring.”

- CDME


“I was hit by a car while as a pedestrian crossing an intersection of one of the city’s most heavily congested streets during rush hour on my way home from work. Since I don’t remember what had happened to me I need to rely on the details of eye witness accounts of my accident.

According to them when I was crossing on a green light while having the right of way I was hit by a car making a left hand turn speeding at 60 km/hr. The impact was so great I was thrown 10 feet in the air thereby hitting a metal post that jolted me into a state of unconsciousness. I didn’t realize I had sustained a head injury… a deep gouge along the top-side of my head eventually requiring 11 staples to stop the bleeding and protect the wound. I soon realized at the hospital just how serious and traumatic the injuries I sustained and how lucky I was to survive my brush with death.
I needed a “gatekeeper”, an injury lawyer who specializes in and has the knowledge and experience to handle pedestrian accidents. Someone who can watch over me, give assistance to my family and whom I can entrust in getting the compensation I rightfully deserve in order to get better.
A gatekeeper in his own right Jeffrey Neinstein quickly organized a wide range of support staff to build the case. He put me in touch with doctors such as Dr. Hugh Cameron the most respected Orthopedic Surgeon across Canada nationally known for knee injuries, Doctor Donna Ouchterloney director of Head Injury Clinic at St Michael’s Hospital, Doctor Marguilies a veteran psychiatrist known for treating Post Traumatic Stress Disorders and Dr. Gerald Young, who is one of the few Psychotherapists that comes to your home and re-orients victims back into their own environment as a pedestrian. They also set me up to meet with a vocational expert to determine if I’m employable. There were plenty more doctors, specialists and other professionals commissioned to help me fight back the insurance companies. Life would have been much simpler had I hired Jeffrey much earlier.
I found Jeffrey Neinstein to be highly experienced and professional in handling my personal injury case. His expertise and unwavering knowledge in the medical, legal and insurance fields helped me achieve the maximum recoveries for my settlement beyond what I expected without going to trial. Armoured with a well prepared defense that was virtually impenetrable to insurance company’s lawyers I knew that Jeffrey Neinstein would never sell me short.
He was consistent, professional and a no nonsense leader who knew how to organize his team to gather the kind of information he needed to fight on my behalf. He also kept me in touch about my case, informing me about the progress and how smooth and effective it was running.

Now my life is about to change again only this time with a more promising positive outlook and I owe it all to Jeffrey Neinstein and his staff to make that possible.”

- EC


“Dear Greg, We would just like to take this opportunity to express our appreciation for your help and guidance in the past few weeks in dealing with the loss of our son, and brother, Michael.
There is no compensation for the loss of a child or sibling and nothing can make life any easier for those of us left behind, but with your help we have at least been able to attain some measure of peace of mind in knowing that we have done all we could for Michael. It will be 2 years on Dec 1 and we are thankful for the many fond memories that we have.
You have kept us updated through this process, and with your prompt and effective actions, you have helped us to resolve this in as short a time period as possible. Thank you again.

Sincerely,
Frank, Diane and Jeff”


“Hi Greg, I just wanted to take a minute to commend you and your staff and to let you know that I feel very privilidged to work with your law firm and to know that all of my clients whom you serve can be rest assured that their every need will be addressed with the utmost of competence, dedication, and compassion! As their social worker, this gives me great peace of mind.  It’s becoming increasingly more apparent to me that your law firm is distinctive from all the others in one very simple way – your service is very personalized and your staff seem to care about each and every client as if they are part of your wider “family.” You truly seem to have that caring and humanistic approach that is often lacking in our busy and impersonal world!  

Yesterday, I learned from Linda W. that despite having her taxi cut off from her insurance she was advised to bill her taxi rides to/from rehab to your office.  I was elated for her, as she has been in much pain and discomfort since having her phsyiotherapy stopped, but at the same time surprised as one does not hear of this sort of thing happening every day!

I just thought you should know how wonderful you all are and how fortunate your clients are to have the best hearts and minds on their side!

 Keep up the great work, and stay humble!  

 Sincerely,

Noha George, MSW,Reg.OASWSSW
The Social Work Consulting Group