Road to Recovery
Shared Experiences
Neinstein and Associates' mission is to be the best Personal Injury Law Firm; to provide the highest level of service ensuring our clients' experience with our firm and the lawyers is positive. We are very proud of the quality of service afforded to our clients and this page allows our clients to post their experiences with our firm.

"I have always loved the challenge of competition. I was born with the desire to achieve and the belief that there was nothing I couldn't do. Sports were a natural fit right from the start.
In high school, I was captain of the rugby, basketball, and volleyball teams, and competed on the swim and cross country teams. I enjoyed them all, but my favourite was rugby. For me, there was nothing better than running down the field and dodging tackles while covered in mud. I was sure this was the sport I was going to make my mark in. But August of 2000 marked the beginning of a very different path for me.
At 16, I became a below knee amputee. While tubing at a friend's cottage, I lost my foot in a boating accident to engine propellers. It was one of the most shocking and devastating things that have happened to me. It was hard to imagine what life would be like without sports.
I spent the next few months healing, getting fitted with an artificial leg, and learning how to use it. I was even able to start playing volleyball again just 5 months later. But I still missed competing and training terribly, and began pouring my energy into my schoolwork. I graduated high school at the top of my class as valedictorian, and went on to attend Queen's University on full academic scholarship.

While at Queen's, I was introduced to track and field. After catching a glimpse of one of the varsity team's early season practices, my desire to train and compete resurfaced and I decided that I wanted to be a sprinter. Showing up for those initial practices was one of the hardest things I have ever done. I was out of shape, I was training with athletes who had been doing track since grade school, and to top it all off, I was learning everything from scratch while learning how to use my new running prosthesis. But despite my initial frustration, I was determined to get better. By my fourth year at Queen's, I was traveling regularly to competitions with the varsity team, and was even nominated for a major national CIS sports award. I have since graduated from Queen's with a BScH in Biochemistry/Life Sciences, and have completed a graduate diploma in theology from Regent College.

After 4 years of training, I am now at a place where I am able to run and long jump professionally. I have put my dreams of medical school on hold because I wake up every morning wanting nothing more than to be flying around a track. My goal is to be a multiple medalist in Beijing, and I am prepared to do whatever training it takes.
I love what I am doing right now. But it would be almost impossible without the work of Neinstein and Associates. All I had to do was focus on getting back to my life and picking up with my goals where I left off. They took care of the rest, and ensured that my athletic goals would never be limited by the cost of prosthetics. I will always be able to run, and I will always believe there is nothing I can't do."
- SR
"Mr. Neinstein's intelligence, honesty, sensibility and support helped me handle my loss with courage. Despite my limitations and fear for the future, he helped me to find hope and realize my full potential for happiness. Not only did he handle my case with professionalism and determination, but more importantly he assisted me in getting the medical attention I required. His compassion made me feel like a person and not a case. When your future depended on a lawyer, I was fortunate to find Neinstein & Associates!"
- MS
"As an accident victim, it's hard enough to deal with one's physical injury, but it's even harder to combat with the insurance company. Without the help of my personal injury lawyers, it would have been an impossible task for me.
When I woke up in Sunnybrook hospital 8 years ago, I could not understand why there was this big cast covering my entire leg, and I had no idea that I had survived a serious accident about five days ago. Yet I already had a team of lawyers working on building up my case against the driver who hit me and the insurance company.
In those days, I had nothing to worry except my own physical recovery. All my legal and financial issues were taken care of by my lawyers. I enjoyed a peaceful recovery time thanks to the hard work of my lawyers. It's because of them, I was able to live in peace for as long as it could which provided me with the crucial opportunity to recover as best as I could. For a person who surfers serious brain injury due to the accident, this means a world of difference. Without it, I'm sure I would have been as good as dead.
The power of insurance company is threatening to say the least, because they always have more than enough money to hire their own lawyers, doctors, and the surveillance companies in the attempt to reduce their clients' benefit anyway they can. I'm sure most of accident victims know this to be the fact based on their own experiences. Despite the protection of my lawyers, the insurance company still managed to get to me. About three years after my accident, my peaceful recovery life was turned upside down. First, they cut off my accident benefit to threaten me financially, and then they sent me to countless of their experts to be tested again and again. I found myself being abused by doctors during the sleep study.
My own family doctor was instructed to provide me with unsuitable pain medications to cause serious worsening of my physical condition. Instead of being encouraged, I found myself being threatened whenever I managed to perform something successfully. I was told there were people from insurance company waiting in the hallway to take my pictures and they had had many of my pictures taken without my knowledge... As the result, I was forced into a serious depression. At one time, I even
wished I had not survived the accident.
I became increasingly isolated and became easily agitated to everything that happens around me. My attitude towards my lawyer also became worse. I blamed everything on the insurance company as well as on my own lawyer, believing they worked together just to make my life a living hell. But my lawyer never gave up on me. Despite my distrust, my lawyer Nancy still went out of her way to accommodate me in order to save my case. Looking back, I could not be more self-destructive than I was. I hate myself for falling victim of the insurance company's bullying tactics. And I could not thank Nancy enough for saving my case.
After much delay, my lawsuit finally came to the court. In preparation for the trail, my lawyer sent me all over the town to different experts to build up the case at their own expense. During the trial I was so surprised to find out that I had so many doctors, experts, police officers, and witnesses to testify for me. I always thought that I was alone fighting an impossible battle against the insurance company. I never imagined I had so many help from so many people. While listening in the court room, I felt a heavy load being lifted up from me. Just by having this trial to have these people testify for me is already good enough for me. In fact, it healed me internally and literally. It's not something that money can buy, and I only have my lawyers to thank for!
There is one more surprise after the trial. Despite all the troubles I have caused for my lawyers over the years, I was given a discount when it comes to the money. Can you believe it? I can not. Yet, it actually
happened to me.
Now I hope you have got a general idea about my story. I want to share my story because I want you to know that in these days how important it is to have a lawyer by your side in dealing with the insurance company, and I'm one of the lucky ones to have the best lawyers in town."
- RL
"From the moment Neinstein and Associates took my case, they have guided my family through the mazes and hoops the insurance industry has created. Their personal attention and professional attitude has helped us recover through this difficult time. I recommend Neinstein and Associates without hesitation."
- SD
" Greg Neinstein, we would like to tell you what a wonderful lawyer you are. You have been resourceful, understanding, helpful, straightforward and most importantly honest. We can not begin to tell you how you have made these four and a half unbearable years bearable. We thank you soo much for everything you did for us; whether it was calling when you said you would call or getting our mom the resources that she needed to be able to go to doctors and specialists. There are no words that will express our gratitude to you. We are grateful for everything you have done for this family.
Thank you so much!
From our Family GT, ART, AT, ZT and ATT
- GT, ART, AT, ZT and ATT"
" Harv Lewin at Neinstein & Associates Personal Injury Lawyers helped me get compensation for my injury.
Being my first time using a personal injury lawyer, I did not know what to expect. They made me feel quite at ease and important. They were very understanding and compassionate, were full of support, and understood what I was going through. Neinstein & Associates know all the right people to help me recover both physically and financially, so all I had to do was concentrate on healing and getting my life back to normal again.
Neinstein & Associates went over and above the call of duty so I could receive all the benefits I possibly could. They are very thorough and gave lots of good advice, as I never left with any unanswered questions. They were very sympathetic to my needs and it was obvious they truly want to make your life and situation better.
Choosing Neinstein & Associates was the right choice for me. Not only did they look out for me, they looked after me. I could not have done it without you.
Thank you,
JJ"
- JJ
" Dear Fabio Longo:
Having survived another appearance in this case, I would like to thank you most profoundly for being my "champion" and for sitting there with me very serene, serious and dignified. There is no doubt in my mind that had it not been for your very presence, I would more than likely have been decimated to pieces by the lawyer sitting directly to our left.
Even the fact that I left totally at peace is thanks to your brilliance in handling the whole morning appointment on November 14th, and the fact that I did not have any horror dream that night following the hearing is another success that I credit to your handling of the case therewith.
Not always one is fortunate enough of having a lawyer wrap up a case for a client with your dignity and aplomb. Important to me is also the fact that I always see a big heart in you, along with a truly sharp mind.
I am glad and proud of knowing you. Thank you again, sir.
Sincerely
KRISTINA W."
" Rose Leto is an exemplary lawyer who is compassionate, caring and professional. She helped me through a very difficult and stressful time in my life. Rose was sensitive to the difficulties that I suffered as a result of my car accident and ensured that I received the very best medical treatments. She was assertive during a time where I was not able to be and she diligently ensured that every detail was taken care of. Rose listened and was responsive not only to my needs but, also to my family's needs. Having such an excellent representative allowed me to cope and focus on my rehabilitation while the rest was looked after.
KV"
"My two greatest joys were my family and my profession. I was one of the lucky ones who loved going to work each day and got to travel worldwide meeting people from the everyday man to those who were experts in their fields. A previous accident and two major operations hadn't stopped me in the past, but an absent-minded driver tipped the balance and I found myself unable to work.
Gary Neinstein was recommended to me by my surgeon who recognized the severity and long-term impact of the accident. Mr. Neinstein was polite and professional in assessing the validity of my case. When he agreed to take it on, both he and Rose Leto and their staff were knowledgeable, helpful and supportive throughout. It concerned me that so much money was being spent by the insurance company to try and disprove the case rather than helping me get back on my feet. However, both Gary and Rose were available for consultation and were helpful in providing advice and moral support.
I would not hesitate to recommend Neinstein and Associates, and from my own experience, Gary Neinstein and Rose Leto - not only for their superb legal expertise, but also for their courtesy and caring.
CDME"
